Service

Security & Maintenance

Security updates, vulnerability fixes, monitoring, backups, maintenance, and ongoing technical support.

Sound Familiar?

The problems we get called in to fix.

If you recognise two or three of these, it's worth a conversation.

Nobody's kept your dependencies or plugins up to date.

Ongoing security updates and vulnerability fixes, on a schedule, not an afterthought.

You'd have no idea if the system went down at 2am.

Monitoring and backups that catch problems before your customers do.

Every bug fix waits for someone to have free time.

Ongoing technical support with real response times, not best-effort.

You found out about a vulnerability from a customer, not your team.

Proactive vulnerability scanning instead of waiting for someone to report it.

Backups exist but nobody's tested restoring from one.

Backup systems that are actually tested, not just assumed to work.

Maintenance only happens when something breaks.

Scheduled maintenance that catches problems before they become outages.

In Short

What security & maintenance involves.

Software keeps needing work after launch: security patches, framework and plugin updates, expiring certificates, backups and small fixes. A maintenance plan takes care of all of it on a schedule, with monitoring that alerts us before you notice a problem and a monthly note on what was done.

Trusted by 40+ companies

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What's Included

Where this service applies.

Not an upsell list — this is what's actually covered under security & maintenance.

Security updates is included in Security & Maintenance, scoped in your written quote.

Vulnerability fixes is included in Security & Maintenance, scoped in your written quote.

Monitoring is included in Security & Maintenance, scoped in your written quote.

Backups is included in Security & Maintenance, scoped in your written quote.

Maintenance is included in Security & Maintenance, scoped in your written quote.

Ongoing technical support is included in Security & Maintenance, scoped in your written quote.

Security updates

Security updates is included in Security & Maintenance — scoped to what your project actually needs and listed in the written quote.

Who It's For

Who asks us for security & maintenance.

The situations people are usually in when they ask us for this.

01

WordPress and CMS sites

Core and plugin updates, malware scans and backups for business websites.

02

Inherited applications

Apps built by another team that need someone to keep them patched and running.

03

After a security scare

Sites that were hacked or flagged, needing clean-up and hardening.

04

Compliance requirements

Businesses that must show patching, access control and backup records to clients or auditors.

Scope Estimator

Rough out your timeline in ten seconds.

Pick what you're building and we'll show an honest range. It's an estimate, not a quote — but it's the same maths we start from.

01 — What are you building?
02 — How big is it?
03 — Anything else? (optional)

How A Security & Maintenance Engagement Runs.

Six stages from first call to live delivery — nothing advances until the stage before it is signed off.

01
Discovery
2–3 days
We work out what actually has to be solved — the constraints, the users, and what can be cut from scope.
02
Scoping
3–5 days
A concrete plan agreed before anything is built, so nothing gets rebuilt later because of a missed assumption.
03
Design & Architecture
1–2 weeks
The technical approach and any interface work, reviewed with you until the direction is signed off.
04
Build
2–8 weeks
Built in short cycles with visible progress — you see it working early and often, not just at the end.
05
QA & Launch
1–2 weeks
Tested against real conditions before it goes live, then deployed with a rollback plan in place.
06
Support
Ongoing
Post-launch fixes, monitoring, and improvements. You keep everything either way.

Quality Bar

The commitments we hold ourselves to on security & maintenance.

Not aspirations — the same terms on every engagement, regardless of scope.

Live quality gateChecked on every engagement
100%
Scope agreed in writing
Before any work starts
24h
Typical response time
During an active engagement

Tools We Use

What we use for security & maintenance.

Chosen per project, not by habit — the right tool for your scale, your team, and what you'll need to maintain.

Cloudflare
AWSAWS
Linux
Let's Encrypt
UptimeRobot
Sentry
WordPress
LaravelLaravel

Our Principles

Two commitments that govern every project.

No deadline we don't hold ourselves to.

We pad the schedule honestly upfront so we don't have to renegotiate halfway through. If we say a date, we hit it.

Delivered

No progress you can't see.

We don't go dark for a month and come back with a surprise. You see the work as it happens.

Visible

Our Technology Stack

We use modern, battle-tested tools to build scalable and maintainable solutions.

Frontend & UI

ReactNext.jsVue.jsTailwind CSSFramer Motion

Backend Core

Node.jsPython / DjangoGoJava SpringGraphQL

Data & Storage

PostgreSQLMongoDBRedisElasticsearch

Cloud & DevOps

AWSDockerKubernetesCI/CD PipelinesVercel

Design & UX

FigmaAdobe CCPrototypingWireframing

Security & QA

Pen TestingJestCypressOAuth 2.0
99.9%Uptime SLA
2xFaster Delivery
Top 1%Engineering Talent

What You Receive

Everything, at handover.

Here is the exact list of what lands in your accounts when the project closes.

Handover manifest4 itemsTransferred on completion
01

Domain access

Your domain is registered in your name, with full access to it — DNS, renewals, and transfers stay in your hands.

02

Admin access

A login to the admin panel, so your team can manage content without touching code.

03

Design files

Any design files used to plan the build, so future work doesn't start from scratch.

04

Handover walkthrough

A live session showing your team how to use everything we built.

Everything above transfers to your accounts when the project closes.

Why Us

What you're actually comparing for security & maintenance.

A template, a freelancer, and a big agency all solve part of the problem. Here's where each one tends to leave you exposed.

CodelixTemplate / builderFreelancerLarge agency
Timeline you can hold us toYesYesNoPartial
Built for your exact workflowYesNoMaybeYes
One team, one point of contactYesNoYesNo
Post-launch support & docsYesNoMaybeYes
Transparent, fixed pricingYesYesMaybeNo
Won't vanish mid-projectYesYesNoYes
YOU GET THE DOMAIN.YOU GET THE ADMIN.FIXED SCOPE.FIXED PRICE.

FAQ

Questions we're asked before every engagement.

Don't see yours here? Ask us directly →

Security and framework updates, uptime and error monitoring, regular backups with test restores, SSL renewal, and a set number of hours for small fixes and changes each month.

Yes. We clean the infection, close the hole it came through, restore clean data, reset credentials, and request removal from any blocklists.

Yes. We start with an audit of the code, dependencies and server so we know what we're taking on, then put it on a regular maintenance schedule.

Fixed scope, fixed price — you get a written quote before any work starts, based on what you actually need, not an hourly guess.

Every project includes a post-launch support window for fixes. After that, you can keep us on a monthly retainer for updates, fixes, and support.

What Happens Next

Three steps from here to kickoff.

No drawn-out sales process. Reach out and here's exactly what follows.

01
30 minutes

Discovery call

A no-pressure call to understand what you're building and what's not working. No slide deck, no sales pitch.

02
Within 48 hours

Written proposal

A clear scope, a fixed price, and a timeline — in writing. You know exactly what you're getting before you commit.

03
On your go-ahead

Kickoff

We lock the scope and start. You get a point of contact and visible progress from day one.

Explore More

The rest of what we do.

Start Here

Tell us what you're building.
We'll tell you how we'd build it.

A structured conversation about security & maintenance — your users, your goals, your constraints. We scope what should be built first, what can wait, and what it takes to ship it.