Service

UX Research & Design Systems

User research, usability testing, wireframing, prototyping, design systems, and accessibility improvements.

Sound Familiar?

The problems we get called in to fix.

If you recognise two or three of these, it's worth a conversation.

You're designing based on opinions, not evidence.

Real user research and usability testing before a single screen gets built.

Every new feature looks like it came from a different team.

A documented design system that keeps every screen consistent.

Users with accessibility needs can't use your product.

Accessibility improvements built in, not retrofitted after complaints.

Feedback from users never makes it back into design decisions.

A research process that actually closes the loop back into design.

Designers and developers argue about what the spec actually says.

A documented design system that removes the ambiguity.

You ship features nobody asked for.

Usability testing before build, not after launch.

In Short

What ux research & design systems involves.

When a product grows, every new screen gets designed slightly differently and every developer rebuilds the same button. UX research tells you what users actually struggle with; a design system — shared components, tokens and rules in Figma and code — keeps the product consistent and makes new features faster to design and build.

Trusted by 40+ companies

Delight Auto Forge logoParmeshwari Brass Industries logoEverson logoAimerz Advisors logoWild Crunch logoRoyale Touché logoThe Library of Alexandria logoRooted by ASD logoAmara logoPackPro Flexipack logoAanganOne logoNatraj Fashions logoCavier logoDelight Auto Forge logoParmeshwari Brass Industries logoEverson logoAimerz Advisors logoWild Crunch logoRoyale Touché logoThe Library of Alexandria logoRooted by ASD logoAmara logoPackPro Flexipack logoAanganOne logoNatraj Fashions logoCavier logo

What's Included

Where this service applies.

Not an upsell list — this is what's actually covered under ux research & design systems.

User research is included in UX Research & Design Systems, scoped in your written quote.

Usability testing is included in UX Research & Design Systems, scoped in your written quote.

Wireframing is included in UX Research & Design Systems, scoped in your written quote.

Prototyping is included in UX Research & Design Systems, scoped in your written quote.

Design systems is included in UX Research & Design Systems, scoped in your written quote.

Accessibility improvements is included in UX Research & Design Systems, scoped in your written quote.

User research

User research is included in UX Research & Design Systems — scoped to what your project actually needs and listed in the written quote.

Who It's For

Who asks us for ux research & design systems.

The situations people are usually in when they ask us for this.

01

Before a redesign

Interviews and usability tests that show what to fix before anyone redraws screens.

02

Inconsistent product

A product with five button styles and three date pickers that needs one shared library.

03

Growing design team

Several designers and developers who need one source of truth to work from.

04

Low conversion or adoption

Funnels or features where users drop off and nobody knows why.

Scope Estimator

Rough out your timeline in ten seconds.

Pick what you're building and we'll show an honest range. It's an estimate, not a quote — but it's the same maths we start from.

01 — What are you building?
02 — How big is it?
03 — Anything else? (optional)

How A UX Research & Design Systems Engagement Runs.

Six stages from first call to live delivery — nothing advances until the stage before it is signed off.

01
Discovery
2–3 days
We work out what actually has to be solved — the constraints, the users, and what can be cut from scope.
02
Scoping
3–5 days
A concrete plan agreed before anything is built, so nothing gets rebuilt later because of a missed assumption.
03
Design & Architecture
1–2 weeks
The technical approach and any interface work, reviewed with you until the direction is signed off.
04
Build
2–8 weeks
Built in short cycles with visible progress — you see it working early and often, not just at the end.
05
QA & Launch
1–2 weeks
Tested against real conditions before it goes live, then deployed with a rollback plan in place.
06
Support
Ongoing
Post-launch fixes, monitoring, and improvements. You keep everything either way.

Quality Bar

The commitments we hold ourselves to on ux research & design systems.

Not aspirations — the same terms on every engagement, regardless of scope.

Live quality gateChecked on every engagement
100%
Scope agreed in writing
Before any work starts
24h
Typical response time
During an active engagement

Tools We Use

What we use for ux research & design systems.

Chosen per project, not by habit — the right tool for your scale, your team, and what you'll need to maintain.

FigmaFigma
FramerFramer
ReactReact
Storybook
TailwindTailwind
TypeScriptTypeScript
Maze
Hotjar

Related Work

Real projects in this space.

Our Principles

Two commitments that govern every project.

No deadline we don't hold ourselves to.

We pad the schedule honestly upfront so we don't have to renegotiate halfway through. If we say a date, we hit it.

Delivered

No progress you can't see.

We don't go dark for a month and come back with a surprise. You see the work as it happens.

Visible

Our Technology Stack

We use modern, battle-tested tools to build scalable and maintainable solutions.

Frontend & UI

ReactNext.jsVue.jsTailwind CSSFramer Motion

Backend Core

Node.jsPython / DjangoGoJava SpringGraphQL

Data & Storage

PostgreSQLMongoDBRedisElasticsearch

Cloud & DevOps

AWSDockerKubernetesCI/CD PipelinesVercel

Design & UX

FigmaAdobe CCPrototypingWireframing

Security & QA

Pen TestingJestCypressOAuth 2.0
99.9%Uptime SLA
2xFaster Delivery
Top 1%Engineering Talent

What You Receive

Everything, at handover.

Here is the exact list of what lands in your accounts when the project closes.

Handover manifest4 itemsTransferred on completion
01

Domain access

Your domain is registered in your name, with full access to it — DNS, renewals, and transfers stay in your hands.

02

Admin access

A login to the admin panel, so your team can manage content without touching code.

03

Design files

Any design files used to plan the build, so future work doesn't start from scratch.

04

Handover walkthrough

A live session showing your team how to use everything we built.

Everything above transfers to your accounts when the project closes.

Why Us

What you're actually comparing for ux research & design systems.

A template, a freelancer, and a big agency all solve part of the problem. Here's where each one tends to leave you exposed.

CodelixTemplate / builderFreelancerLarge agency
Timeline you can hold us toYesYesNoPartial
Built for your exact workflowYesNoMaybeYes
One team, one point of contactYesNoYesNo
Post-launch support & docsYesNoMaybeYes
Transparent, fixed pricingYesYesMaybeNo
Won't vanish mid-projectYesYesNoYes
YOU GET THE DOMAIN.YOU GET THE ADMIN.FIXED SCOPE.FIXED PRICE.

FAQ

Questions we're asked before every engagement.

Don't see yours here? Ask us directly →

Design tokens (colours, type, spacing), a Figma component library, matching coded components, and usage guidelines so designers and developers build the same thing.

Five to eight interviews or usability sessions per user type usually uncover the main problems. Analytics and session recordings then show how widespread each one is.

Yes, and that is the most common case. We audit existing screens, consolidate patterns into components, and replace old ones gradually rather than all at once.

Fixed scope, fixed price — you get a written quote before any work starts, based on what you actually need, not an hourly guess.

Every project includes a post-launch support window for fixes. After that, you can keep us on a monthly retainer for updates, fixes, and support.

What Happens Next

Three steps from here to kickoff.

No drawn-out sales process. Reach out and here's exactly what follows.

01
30 minutes

Discovery call

A no-pressure call to understand what you're building and what's not working. No slide deck, no sales pitch.

02
Within 48 hours

Written proposal

A clear scope, a fixed price, and a timeline — in writing. You know exactly what you're getting before you commit.

03
On your go-ahead

Kickoff

We lock the scope and start. You get a point of contact and visible progress from day one.

Explore More

The rest of what we do.

Start Here

Tell us what you're building.
We'll tell you how we'd build it.

A structured conversation about ux research & design systems — your users, your goals, your constraints. We scope what should be built first, what can wait, and what it takes to ship it.